Lead Inbox

Every web, portal and phone lead lands here first, routed by city to a pipeline. Target: first call within 30 minutes. Job applicants are split out and routed to Candidates, never to a resident pipeline.

Waiting for first call
5
3 past 30-minute target
Assigned, not yet called
5
Median response today
49 min
Leads this week
14
across all channels
Applicants waiting
8
3 older than 2 days

Respond now

oldest first
  • 3h ago Caring.com
    Brian Salazarfor Dorothy MontoyaMC

    Dad has Alzheimer's and we can't keep him safe at home anymore. Do you have memory care openings?

    Alamogordo · routes to Alamogordo/Deming
  • 2h ago Phone (MACC)
    Brian Reynoldsfor Manuel DunlapAL

    Please call me about availability and pricing. Hospital is discharging Friday.

    Granbury · routes to Granbury
  • 1h ago Facebook
    Kevin Whitfieldfor Eugene PerkinsAL

    We visited last year; circumstances have changed and we're ready now.

    Alamogordo · routes to Alamogordo/Deming
  • 18m ago Website form
    Jeff Hubbardfor Frank TrujilloMC

    We visited last year; circumstances have changed and we're ready now.

    Gallup · routes to Gallup
  • 18m ago Caring.com
    Laura Dunlapfor Beatrice MontoyaMC

    Dad has Alzheimer's and we can't keep him safe at home anymore. Do you have memory care openings?

    Amarillo · routes to Amarillo

Assigned

  • 1d ago Phone (MACC)
    Steve Vigilfor Bernard RomeroAL

    Dad has Alzheimer's and we can't keep him safe at home anymore. Do you have memory care openings?

    Plainview · routes to Plainview· TW Tom Whitaker
  • 2d ago A Place for Mom
    Mike Kirkpatrickfor Pauline ChavezAL

    We visited last year; circumstances have changed and we're ready now.

    Hobbs · routes to Hobbs· RC Renee Castillo
  • 4h ago Facebook
    Christina Sandovalfor Yolanda HendersonAL

    Need respite care for two weeks in December.

    Lamesa · routes to Lamesa· DP Dale Pruitt
  • 14h ago Phone (MACC)
    Carlos Salazarfor Helen HendersonAL

    My aunt needs help with bathing and meals, can you do in-home care?

    Pagosa Springs · routes to Pagosa Springs· SO Sam Okafor
  • 1d ago Google Business Profile
    Sandra Kirkpatrickfor Gloria McAllisterAL

    Does your home accept Medicaid waiver? Asking for my grandmother.

    Floydada · routes to Floydada· TW Tom Whitaker

Contacted, now in a pipeline

  • 2d ago A Place for Mom
    Karen Montoyafor Herman BacaMC

    Looking for assisted living for my mother, she is 84 and recently widowed.

    Roswell · routes to Roswell· RC Renee Castillo· answered in 24 min
    In pipeline
  • 16h ago Facebook
    Joe Hubbardfor Raymond YazzieAL

    Please call me about availability and pricing. Hospital is discharging Friday.

    Raton · routes to Raton· MO Marisol Ortega· answered in 50 min
    In pipeline
  • 1d ago Facebook
    Joe Dunlapfor Lorraine RomeroMC

    We visited last year; circumstances have changed and we're ready now.

    Granbury · routes to Granbury· CL Chris Lund· answered in 27 min
    In pipeline
  • 2d ago A Place for Mom
    Kevin Dorseyfor Pauline McAllisterMC

    Looking for assisted living for my mother, she is 84 and recently widowed.

    Lamesa · routes to Lamesa· DP Dale Pruitt· answered in 49 min
    In pipeline

Job applicants

Open Candidates

Applications from the careers page, Indeed and walk-ins land in the Candidates table and the hiring stages. They never create a prospect or a Resident Journey. Target: first call within 2 days.

  • 3d ago Job fair

    Strong interview. Easy with the residents during the walk-through.

    Bosque Farms · routes to BeeHive Homes of Bosque Farms· KN Kara Nguyen
  • 3d ago Indeed
    Ximena GriegoCaregiverDays

    Currently at a competitor across town, looking for a shorter commute.

    Gallup · routes to BeeHive Homes of Gallup· BH Becky Harmon
  • 2d ago Careers page
    Brandon WatsonCaregiverNights

    Med aide certified, asking $17/hr. Open to float between two homes.

    Abilene · routes to BeeHive Homes of Abilene North· LA Luis Archuleta
  • 22h ago Walk-in
    Yesenia LovatoCaregiverDays

    No formal experience but cared for her grandmother for two years. Very eager.

    Abilene · routes to BeeHive Homes of Abilene Buffalo Gap· NS Nadine Sosa
  • 19h ago ZipRecruiter
    Isaiah HayesMaintenanceDays

    Lives in town, can cover call-outs on short notice.

    Amarillo · routes to BeeHive Homes of Amarillo Canyon· NS Nadine Sosa
  • in 6h Indeed
    Wesley HayesMaintenanceDays

    Currently at a competitor across town, looking for a shorter commute.

    Hobbs · routes to BeeHive Homes of Hobbs· BH Becky Harmon